SMS Communication Policy

Your Next Idea LLC ("YNI LLC," "we," "us," or "our") operates an SMS text messaging program to communicate with customers and prospective clients who have voluntarily opted in to receive text messages. This SMS Communication Policy explains how our messaging program works, what types of messages you may receive, and how to manage your preferences.

Our SMS program complies with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Guidelines, and A2P 10DLC requirements.

By opting in to our SMS program, you may receive the following types of messages:

• Appointment reminders and consultation confirmations
• Consultation scheduling notifications
• Service notifications and project updates
• Customer support messages and responses
• Follow-up communications regarding your inquiry
• Promotional offers and special announcements
• Educational content related to our services
• Account and billing notifications

Message frequency varies depending on customer interactions and services requested. You may receive anywhere from occasional messages to multiple messages per month, depending on your level of engagement with our services.

Customers opt in to receive SMS messages from Your Next Idea LLC by visiting https://www.yournextideallc.com/contact and voluntarily completing the contact form.

Customers must enter their phone number and manually check the SMS consent checkbox before submitting the form.

The consent language clearly states that customers may receive appointment reminders, service updates, customer support communications, and promotional messages.

The form discloses that message frequency varies, message and data rates may apply, consent is not a condition of purchase, and users may reply STOP to opt out or HELP for assistance.

Links to the Privacy Policy, Terms of Service, and SMS Policy are displayed directly below the consent language.

SMS consent is collected directly by Your Next Idea LLC and is never sold, rented, transferred, or shared with third parties for marketing purposes.

The following consent language is displayed on the opt-in form at the time of collection:

Informational Sample:

Promotional Sample:

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS communications from us.

You may also contact us directly to request opt-out:

• Phone: 1-424-496-4246
• Email: info@yournextideallc.com

Reply HELP to any of our SMS messages to receive assistance. You may also contact us directly:

• Company: Your Next Idea LLC
• Phone: 1-424-496-4246
• Email: info@yournextideallc.com
• Address: 3780 Kilroy Airport Way, Suite 200, Long Beach, CA 90806

Message and data rates may apply to all SMS messages sent and received. Rates are determined by your wireless carrier and your individual plan. Your Next Idea LLC is not responsible for any messaging or data fees charged by your wireless carrier.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details, please review our Privacy Policy.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and wireless carrier capabilities.

We reserve the right to modify this SMS Communication Policy at any time. Changes will be posted on this page with an updated effective date. Continued participation in our SMS program after changes constitutes acceptance of the updated policy.